Privacy Policy

The American Hop Museum (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website. Our website is visited by people from around the world. Online donations are accepted globally, while merchandise sales are limited to customers within the United States.

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1. Information We Collect

Information You Provide Voluntarily

You may choose to share personal information with us when you:

• Subscribe to our newsletter

• Make a donation (from anywhere in the world)

• Purchase merchandise (U.S. only)

• Book a tour or submit an inquiry

• Contact us by email or website forms

This information may include:

• Name

• Email address

• Mailing address

• Phone number

• Donation or purchase details

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Payment & Donation Information

Payments and donations are processed securely through third-party payment processors, including Square and Zeffy.

 

When you make a donation through Zeffy, the following information may be collected:

• Name

• Email address

• Physical mailing address

• Donation amount

• Donation frequency (one-time or recurring)

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This information is collected for purposes including:

• Processing your donation

• Providing donation receipts

• Maintaining required nonprofit tax records

• Sending annual tax donation statements

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Donors may receive:

• An immediate donation receipt at the time of giving

• A year-end email or mailed statement summarizing charitable contributions

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The American Hop Museum does not store or have access to full credit card information and does not require donors to create an account to donate. Each payment processor maintains its own privacy and security practices. 

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Automatically Collected Information

When you visit our website, certain information is collected automatically, such as:

• IP address

• Browser and device type

• Pages visited and time spent on the site

• Approximate geographic location (country/state)

 

This information helps us understand how visitors use our website and how we can improve it.

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​2. How We Use Your Information

We use collected information to:

• Send museum updates and newsletters

• Process donations and merchandise orders

• Respond to questions and tour requests

• Improve website content and visitor experience

• Meet legal, accounting, or nonprofit reporting requirements

 

We may use donor contact information to provide donation confirmations, tax receipts, and required year-end charitable contribution summaries. We do not sell, rent, or trade personal information.

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3. Newsletter & Email Communications

Our newsletter is managed through Wix Email Marketing. If you subscribe:

• You will receive emails no more than quarterly

• You may unsubscribe at any time using the link in the email

 

We only send emails you have chosen to receive.

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4. Donations & Ecommerce

• Donations are accepted globally and may be made as one-time or recurring contributions

• Donation records may be retained for nonprofit accounting and tax-reporting purposes

• Donors may receive electronic or mailed tax receipts for their records

• Merchandise sales are available only within the United States

• At this time, visitors are not required to create accounts to donate or make purchases

 

If customer accounts are offered in the future, we may collect additional information such as:

• Login credentials

• Order history

• Saved preferences

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This information would be used only to:

• Manage user accounts

• Improve customer experience

• Provide order history and support

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We would not use account information for purposes outside those described in this Privacy Policy. Any changes related to account features will be reflected in future updates to this policy.

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5. Cookies & Analytics

We use cookies and similar technologies to improve your experience.

This includes Google Analytics, which helps us understand:

• How visitors find our website

• Which pages are most visited

• How the site is used overall

 

Google Analytics may collect information such as IP address and browsing behavior.
You can control or disable cookies through your browser settings.

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6. Sharing of Information

We share personal information only when necessary:

• With trusted service providers (Wix, Square, Zeffy, email services)

• To comply with legal or regulatory obligations

 

All service providers are required to protect your information.

 

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no website can guarantee absolute security, we take data protection seriously and follow industry best practices.

 

8. Children’s Privacy

Our website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us and we will remove it.

 

9. International Visitors

Visitors outside the United States should be aware that personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our website, you consent to this transfer.

 

10. Your Rights & Choices

You may:

• Request access to or correction of your personal information

• Request deletion of your information (subject to legal requirements)

• Unsubscribe from email communications at any time

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To make a request, please contact us using the information below.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

 

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

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American Hop Museum
PO Box 230
Toppenish, WA 98948
Email: inquiries@americanhopmuseum.org

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